Job Description

Company : The Marine Retailers Association of the Americas, a nonprofit trade association representing boat dealers and the boating industry across North America, is on a significant growth trajectory, and we need your help. With growing opportunities to fulfill our mission and help our industry grow and improve, we are seeking a Vice President of Operations to become a catalyst for our future growth.

With a strong team of visionary types, we are seeking a Vice President to join the team and help us take our vision from idea to execution. We seek someone who is process-oriented, can manage multiple other managers, operates with a metrics-based performance and accountability approach, and fits well with our team-first, vibrant culture. Top candidates will possess the ability to implement solid systems and structure, will become deeply immersed into MRAA's industry impact-focused strategies and tactics, and will possess a detail-oriented approach to ensuring all teams and individuals within MRAA meet their goals and objectives.

Our organization operates on the Entrepreneurial Operating System, and while expertise in this operating system is not required for candidates to be considered for this position; however, understanding and/or ability to master the typical functions of such an operating system is required. The Vice President of Operations would fill the Integrator position within our organizational structure.

At the MRAA, we fuel the marine industry's success. We do so by enjoying a fun, relaxed, creative culture that prioritizes the contributions of all team members ahead of the importance of any of our formally defined roles or responsibilities. We partake in regular staff collaborative events and "summer hours" with Friday afternoons off throughout the summer. We work hard, take great pride in our work and ownership in all outcomes, yet we don’t take ourselves too seriously. We give each other the freedom to use our individual strengths to execute our job descriptions, and we seek to provide growth-focused career development.

Job Description : The MRAA Vice President of Operations partners closely with the MRAA President to ensure the organization achieves its strategic goals, while also playing a crucial role in aligning and executing the organization’s vision, ensuring efficient, effective operations and facilitating robust communications and collaboration across the organization.

Major Job Functions & Responsibilities

• Contribute to the development of the organization’s strategic plans, taking an active role in crafting actionable steps and timelines to achieve objectives and ensuring resources are allocated effectively and efficiently to support organizational objectives.
• Serve on the MRAA Leadership Team and as a trusted advisor, providing valuable input and feedback to refine and execute the MRAA vision effectively.
• Oversee the creation of budgets and implement performance metrics and key performance indicators that align with MRAA's strategy in order to track progress and ensure MRAA meets or exceeds its financial goals.
• Manage MRAA's Business Unit and Service Hub managers and providing oversight on their management of activities and teams, ensuring that they work in harmony, that their efforts are aligned with MRAA’s overall goals and strategy, and that they meet their stated strategic and financial goals and objectives.
• Support and mentor department heads to enhance leadership skills and promote professional growth within their teams, encouraging a culture of learning and development.
• Foster a culture of collaboration and open communication between departments and serve as a mediator to resolve conflicts and ensure a unified approach to achieving organizational objectives.
• Continuously identify opportunities to improve processes and efficiency across the organization, implementing best practices to enhance workflows and eliminate bottlenecks.
• Monitor and report on progress toward MRAA's quarterly priorities, 1-year plan, 3-year picture and 10-year target, while ensuring business units and the organization adapt, remain on track to achieve goals.
• Assist in driving organizational change initiatives by communicating changes effectively to all team members and by providing the necessary support and guidance during transitions.
• Utilize EOS tools and methodologies to drive organizational efficiency, accountability and goal attainment and ensure facilitation of regular Traction-based meetings to assist in setting priorities, documenting follow-up, assigning accountability and ensuring everyone is on the same page.

Requirements:

• Bachelor's degree in Business Administration, Management, or a related field.
• Excellent track record with managing employees, particularly other managers.
• Excellent communication and interpersonal skills, with the ability to build strong working relationships at all levels of the organization.
• Exceptional organizational and project management skills.
• Strong analytical and problem-solving abilities.
• Proven experience in a leadership role within a complex organization, preferably in a non-profit or trade association setting.
• Demonstrated ability to drive results and meet ambitious targets.
• Adaptable and able to thrive in a fast-paced, dynamic environment.
• Knowledge and understanding of and experience in using the Traction and EOS methodology is highly preferred.

How To Apply:

If you believe you are a great people and project manager, a skilled communicator and possess a strong aptitude for operational excellence, and you are someone who could fit well in helping us pursue our mission, send us: 1. A cover letter explaining why you would be a good fit and how you would contribute to our success; 2. A resume outlining your work history and qualifications along with salary requirements to [email protected]. And if you’re so inclined, send us an optional 30-second video that explains why you’re the best candidate.

Hiring Process:

MRAA's hiring process for this position will include the following:

1. Review and analysis of application materials outlined above
2. Phone interview ensuring alignment of expectations and qualifications for the role
3. A pre-employment, preferred behavioral characteristic assessment
4. A pre-employment cognitive assessment
5. In-person interview with MRAA
6. Candidate presentation on how they could impact our organization

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