Job Description

Full job description

WORK LOCATION: On site in San Jose, CA

JOB STATUS: Full time, temporary

FLEXIBILITY REQUIERED: Schedule and weekend

START DATE: 1/6/2025

TENTATIVE END DATE: December 2025

COMPENSATION: $40.00 per hour

Project Summary

This user study focuses on generating indoor data and collecting video recordings of each participant. The study moderator will guide participants through a series of tasks. Each moderated session will last 180 min. In addition, the Lightning Technician/ Study Moderator will work preparing, troubleshooting, and organizing light stages.

Role Summary

Moderators are expected to interact directly with study participants using provided study protocols and managing the data collected during each session. Moderators will report to the Project Manager and Project Coordinator. Training will be provided before the start of data collection. Sessions occur on-site in San Jose, CA, with additional support staff on-site to manage participant intake and provide technical support regarding cameras, cables and light stages.

Main Responsibilities

• Receive participants at work and guide them through the video study in a controlled environment

• Ensure all recordings are done per project guidelines and upload the data

• Have all participants complete a survey at the end of each session

• Follow COVID-19 sanitization procedures after each session

• Represent and promote the TELUS AI brand

• Use scissor lifts with proper safety standards to support troubleshooting light stages

• Troubleshoot and prepare lighting stages

• Troubleshoot and organize power and sync cabling systems for lights and CV Cameras

Minimum Requirements

• Technical/troubleshooting skills; address fundamental problems with launching apps and uploading data.

• Scissor lift certified.

• 
  1 year of experience working and troubleshooting lightning stages

• 1 year of experience in troubleshooting CV Cameras and cable management

• 1 year of experience in framing and focusing with CV Cameras.

• NFS, SMB, S3 familiarity

• 1 year of experience working with enterprise-level switches and storage devices

• 6 months of experience in assembling 80/20 structures

• Familiarity with iOS and Mac OS

• Experience with data collection and data management

• Experience with video recording

• Able to commit to a weekly schedule for the duration of the project

• Ability to interact professionally with project participants

• Experience with progress tracking and reporting, comfortable with Excel or Sheets

TELUS Values:

TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:

• We embrace change and initiate opportunity

• We have a passion for growth

• We believe in spirited teamwork

• We have the courage to innovate

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability

TELUS Digital will never ask for any monetary deposit, credit card information, or bank account information to complete a job application. Our recruitment and sourcing teams only use email addresses that end with telusinternational.com or telusinternational.ai when emailing candidates. If you are unsure as to whether a job offer is legitimate or suspect that TELUS Digital's business name is being used for recruitment fraud, please report this immediately to our Talent Acquisition Team at [email protected].

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