Job Description

Clinical Admin Specialist
Location: Jacksonville, FL *In-Office Position*

Are you searching for a role that allows you to showcase your administrative skills and engage in collaborative teamwork?

We are seeking a Clinical Admin Specialist for our Jacksonville, FL office. This position will be an integral part of our team where you will work cross-functionally to provide administrative support, ensuring effective optimization of our offices and enhancing the overall patient experience. This position serves as an entry-level opportunity with potential for advancement in a healthcare technology company.

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people.

Benefits

• Competitive Pay ($18 hr)
• Multiple shift options between 9am - 8pm
• Career Advancement Opportunity
• Competitive Wages 
• Medical, Vision and Dental Insurance (Serenity Covers 90% of your insurance premium)
• Paid Time Off
• 10 Major Holidays Off
• 401k
• Employee Referral Program 

Responsibilities

• Maintain an effective record-keeping system.
• Create and maintain various reports and spreadsheets.
• Prepare referrals as needed for external services.
• Manage, track, and maintain FMLA and Disability paperwork.
• Communicate with patients, providers, managers, etc.
• Handle incoming faxes and Medical record requests.
• Other relevant duties as assigned.

Minimum Qualifications

• Excellent verbal and written communication.
• Ability to maintain confidential information in accordance with HIPPA guidelines. 
• Previous experience working with computer-based information systems.
• Strong attention to detail and ability to multitask. 
• 1+ year full-time experience in an administrative assistant or similar role. 

About Us

Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

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