Job Description

Job Title: Climbing/Rock Wall Manager (Non-Merit Benefits Eligible)

Position Type: Part-time, year-round position eligible for limited benefits.

Location: Mount Vernon Rec Center, 2017 Belle View Blvd., Alexandria, Virginia.

Pay: $24.44 - $32.59 per hour.

Job Announcement: Under the daily supervision of the Fitness Director at Mount Vernon Rec Center, the Rock Wall Manager is responsible for overseeing the daily operations of the rock-climbing wall. The Rock Wall Manager will be responsible for coordinating staffing needs with the site management team and maintaining the rock wall’s standard of operation. The Rock Wall Manager will ensure that our customers receive expert advice and exceptional service. You must have a general understanding of all service areas in the Rec Center. This position will work at least one Manager on Duty shift in the Rec Center per week. Candidates for this position must have flexible availability, be detail oriented, as well as have strong organizational, planning, and communication skills. This role requires strong customer service skills and an understanding of retail management.

Responsibilities:

• Manage Operations: oversee day-to-day operations of the rock wall, inventory management, scheduling and coverage of regular shifts, climbing wall classes, workshops, events, and birthday parties.
• Customer Service: provide excellent customer service, assist customers with rock climbing equipment, answer telephone and emails with an energetic and helpful tone
• Team Leadership: Assist with interviewing, hiring, training, and supervising Climbing Wall Attendants. Ensure all policies and procedures are being followed by all patrons and staff
• Product Knowledge: Knowledge of rock-climbing technique, belaying technique, rock-climbing safety equipment, knots, and rope management.

Necessary Special Requirements:

• The appointee to this position will be required to complete a criminal background check to the satisfaction of the employer.

Note: This position is scheduled to work a minimum 1,040 hours and no more than a maximum of 1,560 hours in a calendar year. This position is eligible to receive limited benefits, including: Medical/Vision/Dental Insurance Coverage, Flexible Spending Program, and Deferred Compensation.

If you have any questions, please email [email protected].

Selection procedure: Panel interview; may include exercise.

The population of Fairfax County is very diverse where 38.7% of residents speak a language other than English at home (Spanish, Asian/Pacific Islander, Indo-European, and others) and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. [email protected] EEO/AA/TTY.

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