Job Description

Education

Minimum (Required)

High School diploma or equivalent

Preferred (Not required)

Bachelors Degree preferred

Work Experience

Minimum (Required)

Working knowledge of Microsoft Word, Excel, and PowerPoint required

Preferred (Not required)

1 year of administrative support experience preferred

Licenses and Certifications

Minimum (Required)

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Preferred (Not required)

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POSITION SUMMARYThe Workforce Training and Development Assistant supports the coordination and scheduling of the Workforce Training and Development teams training projects/programs. Coordinate online classes and various in-person classes with the use of a Learning Management System and other tools as needed (TEDS, Relias, Resource Scheduler, WebEx, Outlook, etc.). ESSENTIAL JOB FUNCTIONS AND CORE RESPONSIBILITIESResponsible for the support, coordination, and scheduling of assignments for training in-person classes, online courses. Plans and manages logistical resources efficiently (training rooms, virtual classrooms, supplies, catering, etc.). Maintains a master training calendar for the department. Assists with creating and sending learning surveys, reporting and analytics. Gather and analyze various data elements to produce professional reports, summarizing potentially complex data necessary to ensure compliance of employees with Hospital and/or State requirements. Participation in surveys that require information on education compliance.Serve as triage and troubleshoot online course issues, before escalating to technical resources. Collaborate with vendor, HR and/or IT teams to resolve learning management system or other training-related, technical issues. Serve as a subject matter expert for training coordination and LMS management.Participates as an active member of the team in the assessment, planning, and implementation of educational programs. Administrator for the TEDS Competency and Learning Management Systems. Ensure competencies are updated for every job code, new employee.Ensure class attendance are entered in API under each employee.Assist in the maintenance and keeping Education policies and procedures up to date.Coordinate and monitor all team expenditures. Process checks requests. Coordinate departmental purchasing.Assists in ensuring hospital compliance for all educational courses including running reports and following up on employees on delinquent status.Assists with New Hire Orientation.May draft and send Workforce Training and Development-related communications.Must manage a variety of multiple projects and/or programs with high levels of complexity.Other duties may be assigned as necessary to ensure the effectiveness of the Workforce Training and Development team.

About University of Southern California (USC)

USC is the leading private research university in Los Angeles—a global center for arts, technology and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family—the faculty, staff, students, and alumni who make USC a great place to work—you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance.

Connections working at University of Southern California (USC)

Job Tags

Full time, Work experience placement, Remote work,

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