Job Description

Salesforce Developer with Service Cloud module (100% Remote)

Mode of Interview: Virtual

Job Description:

Experience Cloud Developer Responsibilities:

The responsibilities vary based on role level but include:

• Collaborating with the project management team, business analysts, and clients to design and execute project requirements.
• Developing and maintaining Salesforce Experience Cloud Portals, including both declarative and programmatic solutions.
• Designing user-friendly interfaces in collaboration with UI/UX designers to ensure responsive and visually appealing sites.
• Building complex Salesforce solutions using Apex, Lightning Web Components (LWCs), Flows, and other tools.
• Integrating third-party systems via REST APIs and other methods to expand functionality.
• Managing deployment tools such as SFDX, Change Sets, ANT, and utilizing version control systems like Git and VS Code.
• Understanding and applying Salesforce security models, sharing rules, and licensing for Customer and Partner Communities.
• Contributing to the development of technical documentation and delivering knowledge transfer sessions to clients or junior developers.

Service Cloud Developer Responsibilities:

• Review and integrate all application requirements into Architecture design, including functional, security, integration, performance, quality, and operational needs.
• Design flexible, scalable, and robust architecture for Salesforce to meet the dynamic needs of various projects on Service Cloud.
• Collaborating with cross-functional teams to implement and enhance Case Management System on Service Cloud and address business requirements effectively.
• Providing technical support on Service Cloud related issues, ensuring smooth operation of the platform and addressing any issues or discrepancies.
• Configure best practices as a Service Cloud Developer to address business requirements, workflows & approvals, and related processes including system areas like email-to-case, web-to-case, Knowledge Base, escalations and support surveys.
• Experience in customizing Service Cloud to meet specific use cases, including the use of high-quality source code practices, validation testing, end user testing, and complete documentation.
• Experience designing Salesforce integrations with different systems utilizing Web services (REST or SOAP) and middleware (i.e. MuleSoft).
• Familiarity with Agile Project Management methodologies.

Qualifications:

• Work experience with Salesforce 'Service' or 'Experience' clouds
• Experience working on Apex, LWCs, Flows, and other declarative and programmatic development tasks.
• Proven ability to collaborate with business analysts to refine requirements and deliver scalable solutions.
• Strong time management and problem-solving skills with the ability to think critically.

Best Regards,

Shivam Kumar

IT Technical Recruiter

Stellent IT Phone : 201-503-2666

Email: shivam @stellentit.com

Gtalk: shivam om

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