Job Description

Job Title: Medical Office Manager

Location: Germantown, MD

Industry: Healthcare

Pay: $60,000 - $70,000 per year

About Our Client:

Addison Group is seeking a dedicated and experienced Office Manager to join our client, a busy and well-established healthcare practice. This role is essential in maintaining efficient office operations and delivering an excellent patient experience.

Job Description:

The Office Manager will oversee daily administrative and operational tasks, ensuring smooth patient flow and efficient office management. This role requires strong leadership skills, healthcare administration experience, and a passion for patient-centered service.

Key Responsibilities:

• Manage office operations, including front desk activities, scheduling, and staff coordination.
• Ensure smooth patient flow and an efficient scheduling process.
• Maintain confidential patient records in compliance with HIPAA regulations.
• Supervise and support front desk staff, including training and performance evaluations.
• Assist in managing patient inquiries and maintaining high customer service standards.
• Coordinate with the billing team to ensure financial accuracy.
• Order and manage office supplies and equipment.
• Provide administrative support to leadership, including scheduling meetings and preparing reports.
• Assist with recruitment, onboarding, and performance management of front desk staff.
• Ensure adherence to practice policies and procedures.
• Support occasional weekend flu shot clinics during peak flu season (1-2 Saturdays).

Qualifications:

• Experience: Minimum 1-2 years of office management experience, preferably in healthcare.
• Education: Bachelor’s degree in Health Administration preferred; 4-6 years of relevant experience considered.
• Strong administrative and workflow management skills.
• Proficiency in Microsoft Office (Word, Excel).
• Experience with ECW (EHR system) is highly preferred.
• Previous pediatric office experience is a plus.
• Strong multitasking, communication, and leadership abilities.
• High level of professionalism, customer service skills, and attention to detail.

Additional Details:

• Full-time, onsite role.
• Monday-Friday schedule with varying evening hours.
• Requires occasional flexibility for flu shot clinics.

Perks:

• Small, family-oriented team with a supportive work culture.
• Employer-covered health benefits.
• 401(k) contribution (no match required).
• Employer-paid life insurance policy.
• Benefits start on Day 1 of employment.

If you are a motivated and detail-oriented office manager looking for an opportunity in a fast-paced healthcare environment, apply today!

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran, in accordance with applicable federal, state, and local laws. Reasonable accommodation is available for qualified individuals with disabilities upon request.

IND 004-008

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