FUNCTIONAL PURPOSE:
Leads projects to improve service and performance of mail processing and maintenance operations by applying industrial engineering, standardization, and continuous improvement policies, standards, and processes.
DUTIES AND RESPONSIBILITIES:
1. Performs analysis of mail processing and maintenance operations using industrial engineering and continuous improvement principles to improve service, productivity, and cost performance. Implements standardization programs and processes for mail processing and maintenance operations.
2. Analyzes daily performance and planning data (e.g., End of Run [EOR], Intelligent Plan Generator [IPG]) to evaluate facility performance; identifies opportunities to improve use of employees and equipment. Provides guidance on scheduling employees to meet operating plan goals at the facility level.
3. Analyzes and evaluates business processes and programs, including identification of positive and negative trends; develops strategies; provides recommendations for improvements to meet operational needs and enhance performance.
4. Collaborates with Headquarters Engineering for implementation of national initiatives. Provides support and input for the preparation and justification for new and altered facilities and equipment; recommends changes to workroom floor layout of equipment and operations.
5. Provides technical advice and guidance to managers on engineering practices and principles related to mail processing and maintenance operations.
6. Collaborates with cross-functional teams working on service, cost and productivity improvement efforts related to mail processing and maintenance operations.
7. Provides training to mail processing and maintenance managers and employees on standardization and continuous improvement tools and processes to align with operational excellence.
8. Communicates orally and in writing to provide technical advice, program guidance, training and policy interpretation to relevant stakeholders.
9. Analyzes and reviews changes to facility equipment, designs, processes, and staffing for safety risks; ensures adherence to relevant safety laws and regulations.
REQUIREMENTS:
1. SPECIAL CONDITION: Willingness to travel and work outside regular schedule for special projects.
2. Knowledge of industrial engineering theory, principles, techniques and practices related to layout planning, work simplification, process analysis, root cause analysis, work measurement, quality control, ergonomics and material handling.
3. Ability to develop layouts and process flows for operations, systems and equipment.
4. Ability to integrate experimental, prototype, and retrofit equipment.
5. Ability to apply industrial engineering principles to projects related to standardized work methods, operational performance improvement, work measurement, and employee scheduling and staffing.
6. Ability to extract, compile, and analyze data to identify impacts and develop recommendations on service and financial improvements to the organization.
7. Ability to provide oral and written technical guidance, training, and policy interpretation related to industrial engineering, standardization, and continuous improvement processes to technical and non-technical audiences.
8. EDUCATION/EXPERIENCE REQUIREMENT: Applicants must possess a Bachelor's or graduate degree from industrial engineering or professional engineering program accredited by the Engineering Accreditation Commission (EAC) of ABET. Preference eligible veterans qualify with a valid license as a Professional Engineer and six (6) years of professional industrial engineering experience. This requirement does not apply if a position was held as a USPS career Operations Industrial Engineer position prior to May 23, 2017.
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