Job Description

About the Pros:

Process Pro Consulting is a one-stop shop for HubSpot ops. Our team of Pros is focused on helping businesses run smarter and providing customized solutions that enable revenue teams to maximize the value of HubSpot.

We're looking for an individual who is passionate about HubSpot, tech-savvy, process-oriented, loves solving problems, and values:

• An always learning and growing mindset
• Collaboration and team focus
• Kindness
• Integrity
• Motivation

Job Description:

Process Pro Consulting seeks a technically minded Consultant excited about aligning sales, marketing, and customer success operations across end-to-end customer life cycles, enabling growth through operational efficiency, and keeping teams accountable to revenue by focusing on operations management, tooling, and analytics.

This HubSpot expert will manage and work alongside other team members, focusing on strategy, technical solutions, and proactive problem-solving. Our consultants lead client projects ranging from HubSpot onboardings to custom HubSpot implementations, integrations, and custom development within HubSpot, as well as extensibility and advisory on the HubSpot platform.

This customer-facing role requires:

• An eye for detail
• Strong project and customer management experience
• Great communication skills
• A deep passion for and understanding of HubSpot
• Strong experience in setting up revenue and marketing operations for B2B Saas Customers
• An ability to break down complex technical problems and provide simplified solutions in a more digestible way to customers

If this sounds like a good match, join the Pros!

What to Expect:

• Configure CRM and marketing tools.
• Train clients on HubSpot’s features.
• Implement and configure workflows, pipelines, custom properties, and user access.
• Migrate data from other CRMs or systems.
• Manage and maintain HubSpot accounts for multiple clients.
• Ensure data accuracy, consistency, and security.
• Align HubSpot’s sales, marketing, and service hubs to improve client revenue operations.
• Analyze and report on sales and marketing performance using HubSpot analytics.
• Build and maintain revenue-related workflows and automations.
• Help clients optimize their processes to increase revenue and efficiency.
• Work with clients to develop inbound strategies leveraging HubSpot’s tools.
• Manage long-term client relationships, acting as the primary point of contact between clients and the internal team.
• Identify opportunities for upselling and cross-selling additional services.
• Help lead and manage HubSpot projects.
• Manage timelines, deliverables, and budgets for multiple client projects.
• Coordinate resources and ensure alignment between client needs and agency solutions.

Your Experience Should Include:

• 4+ years of HubSpot experience with a strong understanding of onboardings, customized implementations, migrations, and integrations (Professional and Enterprise).
• Strong marketing/sales/business operations or revenue operations knowledge in a high-growth SaaS environment.
• Proven ability to identify and lead growth-enabling initiatives for SMBs and/or Enterprise-level businesses and an understanding of the specific challenges they face.
• Hands-on experience architecting and deploying complex technical solutions to customers.
• Strong knowledge of the sales pipeline and sales process, forecasting, and trends analysis.
• Direct experience executing multi-channel strategies, along with a strong grasp of the sales and marketing lifecycles.
• Ability to map out and organize the process for managing Leads between Marketing and Sales departments.
• Experience architecting and managing revenue systems from the ground up - CRM, Marketing Automation, reporting, dashboarding, and workflow skills.
• Strong attention to detail with experience in using data/ analytics to drive strategic decision-making.
• Good understanding of B2B Software pipeline management, sales cycle, and customer journey with associated metrics.

Additional Nice-to-Haves:

• Expert-level HubSpot Sales and Marketing Admin Capabilities
• HubSpot Certifications and Experience in: Marketing Hub, Sales Hub, Services Hub, Operations Hub
• Quick learner, self-motivated, resourceful, and big-picture problem solver
• Strong project and account management skills
• Direct customer-facing experience as a project lead
• Excellent time management skills with a proven ability to meet deadlines
• HubSpot Agency experience is a plus
• Ability to simultaneously manage multiple projects in a fast-paced environment, and properly delegate tasks/manage timelines and expectations appropriately

Salary Range: $80,000 - $95,000 (dependent on experience & skillset)

Benefits:

• Health, vision + dental insurance
• 20 days of PTO
• Standard US paid holidays
• 2 company mental wellness days
• Flex hours & fully remote team
• Bonus quarterly program
• Professional development program
• Health and Wellness stipend
• 401k matching (eligible after 6 months of employment)
• Parental leave benefits
• Short-term disability insurance benefits
• Office equipment provided to help you do your best work (laptop, headset, monitors, etc.)

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