Employee Benefits Support Specialist Job at Associate Staffing, Miami, FL

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  • Associate Staffing
  • Miami, FL

Job Description

This position is remote. Qualified candidates must reside in Florida.

This role effectively collaborates across all areas to ensure a positive customer experience that leads to sales results. The central purpose of this position is to provide a customer-centric focus , model purposeful leadership, and drive results for sales managers, Brokers & the firm.

  • Responsibilities and Duties: Provides exceptional solutions that support the small group strategies
  • Assists in evaluating target brokers & deploying a plan for successful engagement
  • Builds and maintains strong product knowledge
  • Formulates and implements quoting strategy for new business and renewals
  • Builds and maintains relationships with brokers
  • Provides brokers with timely, solution oriented responses to their business needs

Qualifications & Competencies

  • Current Accident and Health and Life Insurance License
  • Two to three years of related experience (customer service, health insurance, administrative support, etc)
  • or equivalent of education and experience
  • Insurance agency experience is preferred
  • Supporting Inside sales experience is preferred
  • University Degree preferred but not required
  • Proficient in MS Office software
  • Emphasis in Outlook and Excel
  • Must have sales support experience
  • Will be running proposals and handling customer escalations
  • Have to be able to read/explain benefits and be able to make recommendations of solutions to "RSM" (act as the brokers knowledge base)
  • Need to work with a sense of urgency
  • Will have peer to peer conversations with Regional Sales Manager
  • Must know local laws and regulations as it relates to benefits
  • Must have Group Benefits and Health Insurance experience
  • Multi carrier exp preferred
  • Actively involved in soliciting and presenting quotes to brokers

Job Tags

Local area, Remote job,

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