Job Description

The Data Entry Operator is an entry level position which is production oriented.

Individuals are responsible for the introduction of data into the system which is then provided to the client for use in their internal adjudication system.

FOUNDATION KNOWLEDGE, SKILLS, AND/OR ABILITIES REQUIRED

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

ESSENTIAL DUTIES AND RESPONSIBLITIES • Enter data from scanned and/or processed images into the data capture system. • Meet expected hourly production volume goals. • Maintain quality levels above minimums set by management • Increase speed and difficulty of tasks as expected with training and practice • ADDITIONAL RESPONSIBILITIES • Maintain awareness of and actively participate in the Corporate Compliance Program. • Maintain a neat and orderly workstation. • Assist with other projects as assigned by management • Must be prompt and dependable (excellent attendance) • Must be comfortable working in a production environment • Proficient typing skills are required (35wpm / 98% accuracy min) (test required). • Possess excellent organization skills • Reliability of task completion and follow-up

Qualifications

The qualifications listed below are representative of the background, knowledge, skill, and/or ability required to perform their duties and responsibilities satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Education

· High School diploma or equivalent required

Work Experience

· Health claims processing experience [referred] [required], including use of claims processing software and related tools

Competencies & Skills

· Highly-motivated and success-driven

· Exceptional verbal and written communication and interpersonal skills, including negotiation and active-listening skills

· Exceptional analytical and problem-solving skills

· Strong attention to detail with a commitment to accuracy

· Ability to adapt to change in a dynamic fast-paced environment with fluctuating workloads

· Basic mathematical skills

· Intermediate typing skills

· Basic computer skills

· Knowledge of medical terminology, ICD-9/ICS-10, CPT, and HCPCS coding, and HIPAA

regulations preferred

· Knowledge of insurance policies, regulations, and best practices preferred

Additional Qualifications

· Ability to download 2-factor authentication application(s) on personal device, in accordance with company and/or client requirements

· Ability to pass the required pre-employment background investigation, including but not limited to, criminal history, work authorization verification and drug test

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position may work onsite or remotely from home.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to regularly or frequently talk and hear, sit for prolonged periods, use hands and fingers to type, and use close vision to view and read from a computer screen and/or electronic device. Must be able to occasionally stand and walk, climb stairs, and lift equipment up to 25 pounds.

Firstsource is an Equal Employment Opportunity employer. All employment decisions are based on valid job requirements, without regard to race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other characteristic protected under federal, state or local law.

Firstsource also takes Affirmative Action to ensure that minority group individuals, females, protected veterans, and qualified disabled persons are introduced into our workforce and considered for employment and advancement opportunities.

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