SUMMARY: The Customer Service Representative assists customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure excellent service standards and maintain high customer satisfaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
PM21
Requirements:EDUCATION and/or EXPERIENCE:
QUALIFICATIONS:
REASONING ABILITY:
Must possess excellent reasoning ability. He/she must be able to analyze problems, identify alternative solutions, select and implement the best alternative and communicate the logic behind the decision to others, both within and outside of the organization.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
PI8aced243775e-30492-35996693
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