Customer Service Representative (627555) Job at Planet Professional, Rochester, NY

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  • Planet Professional
  • Rochester, NY

Job Description

$20/hr. Seeking CSR out of Healthcare

Customer Service Representative

Direct Hire

Onsite – Rochester NY

Pay: $20 hourly

Job Description

We are seeking a Customer Service Representative to deliver exceptional service to both internal team members and external clients through various tasks. Key responsibilities include handling customer calls and promptly resolving issues; data entry; assisting with account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound calls to gather information or provide follow-up to resolve customer concerns; and occasionally handling miscellaneous projects.

  • Must: 1+ years of customer service experience
  • High School Diploma/GED
  • Preferred: Experience with managing heavy inbound and outbound calls and transferring calls
  • 3+ years of business-to-business account support
  • Proficiency in Microsoft Office (Word, Excel, Outlook) and internet/intranet usage
  • Experience in proofreading and editing documents
  • Bachelor’s Degree preferred

Job Tags

Hourly pay,

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