Job Description

We are excited to offer an opportunity for a Customer Service Representative to join the HomePro team. Love helping people and solving problems This role is perfect for you!

Why HomePro Is the Right Choice for Your Career

• Enjoy a competitive salary with growth potential within the company.
• Receive comprehensive health benefits including medical dental and vision insurance.
• Benefit from our 401(k) plan with company contributions.
• Take advantage of paid time off and companyrecognized holidays.
• Thrive in our innovative and inclusive workplace culture.
• Access exclusive employee discounts on toptier home technology products and services.

Primary Responsibilities of Customer Service Representatives

• Offer prompt and effective customer service over the phone via email and in person.
• Resolve customer inquiries and concerns with a focus on satisfaction.
• Maintain accurate records of customer interactions and followup actions.
• Collaborate with team members to enhance service delivery and customer experience.
• Provide feedback on service processes to suggest improvements.

Qualities & Skills We Value

• Excellent communication skills both written and verbal.
• Strong problemsolving abilities and a customerfocused attitude.
• Ability to work efficiently both independently and as part of a team.
• Attention to detail with strong organizational skills.
• Competence in computer systems related to customer relationship management.

Essential Qualifications & Experience

• High school diploma or equivalent; further education is a plus.
• Previous experience in customer service is preferred.
• Familiarity with industry standards in customer support is beneficial.
• Experience in technology or home services industries is advantageous.

Role Overview

This role is pivotal in sustaining HomePros high standards of customer service and support. As a Customer Service Representative you will be the first point of contact for customers ensuring they receive the attention and assistance they need.

Are you passionate about enhancing the customer experience and eager to join a company dedicated to excellence Apply now to become an essential part of the HomePro family.

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*HomePro is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race color religion gender gender identity or expression sexual orientation disability or age.*

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