Appointment Setter Job at Calculated Hire, Columbus, OH

WWlObW5qUjRFNVFJN2M3K3FxRkJjd1FLUUE9PQ==
  • Calculated Hire
  • Columbus, OH

Job Description

Appointment Setter

Onsite training, Fully Remote pending performance after – Columbus, OH (Training onsite)

Responsibilities:

  • Speak with patients to assess their needs through actively listening to their concerns and questions and making appropriate recommendations and clarifications.
  • Coordinate outpatient appointments across multiple specialties including routine visits, urgent and emergency issues and associated testing.
  • Work with callers to resolve complex problems by gaining understanding of large-scale operational processes.
  • Become a subject matter expert, understanding the nuanced processes of determining appropriate appointment needs and provider preferences.
  • Utilize software systems to facilitate patient interactions.
  • Provide outstanding customer service to callers through listening, empathy and understanding the needs of each individual patient.
  • Help promote a culture of positivity and teamwork across your team.

Qualifications:

  • High school diploma or equivalent required
  • Two years of customer service experience over the phone or in person
  • Passion for providing excellent customer service
  • High level of interpersonal skills with ability to handle sensitive, confidential situations and built trust with patients calling in.
  • High proficiency with technology and using multiple computer-based systems with ability to learn new programs.

ABOUT EIGHT ELEVEN:

At Eight Eleven, our business is people. Relationships are at the center of what we do. A successful partnership is only as strong as the relationship built. We’re your trusted partner for IT hiring, recruiting and staffing needs.

For over 16 years, Eight Eleven has established and maintained relationships that are designed to meet your IT staffing needs. Whether it’s contract, contract-to-hire, or permanent placement work, we customize our search based upon your company's unique initiatives, culture and technologies. With our national team of recruiters placed at 21 major hubs around the nation, Eight Eleven finds the people best-suited for your business. When you work with us, we work with you. That’s the Eight Eleven promise.

  • Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.

Job Tags

Permanent employment, Contract work, Local area, Immediate start, Remote job,

Similar Jobs

The University of Texas MD Anderson Cancer Center

Assistant or Associate Professor, CFA - Neuroradiolology Job at The University of Texas MD Anderson Cancer Center

The Department of Neuroradiology, within the Division of Diagnostic Imaging, has an immediate opening for a full-time, clinical faculty appointments at the level of Assistant or Associate Professor, Clinical Faculty Appointment for the Texas Medical Center (TMC). The Department...

Professional Staff Northwest

Entry Level Manufacturing Job at Professional Staff Northwest

 ...Hiring for Entry Level Manufacturing position in Lakewood Washington. Must be able to lift 50 lbs repetitively. Able to read a tape measure. Ability to be comfortable and be trained to use tools/saws and machines and work in a fast-paced environment. manufacturing... 

PwC

Cyber Defense & Engineering - Network Security - Manager Save for Later Remove job Job at PwC

 ...protecting organizations from cyber threats through advanced technologies...  ...vulnerabilities, develop secure systems, and provide proactive...  ...and deliver value at this level include but are not limited to...  ...intend to hire experienced or entry level job seekers who will need... 

Lakeville Area Schools

Child Care Worker Job at Lakeville Area Schools

 ...Join Our Team in Child Care! Are you passionate about working with children? Whether you're just starting your career or looking to...  ...special events. Pay & Schedule: Competitive pay based on experience and role Entry level - $17.35 - $21.13/hr Special Education... 

MSI

Entry Level Marketing Assistant Job at MSI

 ...We are actively seeking a motivated Entry Level Marketing Assistant to join our dynamic team. This position is an essential part of our marketing and advertising department, offering hands-on training in basic marketing strategies, direct advertising, promotional techniques...